Hookmatic Agency – Terms and Conditions

1. Services

Hookmatic Agency provides digital marketing, website design, automation setup, and related consulting services. All deliverables, timelines, and project details are defined in writing before work begins.

2. Payments

All payments are due as stated on invoices. Work may be paused or terminated if payment is late. Deposits are non-refundable unless otherwise agreed in writing.

3. Revisions and Scope

Each project includes a defined number of revisions. Additional changes or new features requested after approval may result in extra charges at our current hourly or package rates.

4. Client Responsibilities

Clients must provide all required content, access, and feedback promptly to avoid delays. Hookmatic Agency is not responsible for missed deadlines caused by incomplete or late materials from the client.

5. Ownership and Intellectual Property

Upon full payment, ownership of the final website, design, and content created for the client is transferred to the client, except for proprietary tools, templates, or automations owned by Hookmatic Agency. We reserve the right to display completed work in our portfolio and marketing materials.

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the project.

7. Performance and Liability

Hookmatic Agency will perform services to professional standards but does not guarantee specific business outcomes, such as lead volume, sales increase, or search engine ranking. We are not liable for indirect, incidental, or consequential damages resulting from the use of our services.

8. Termination

Either party may terminate a project with written notice. Fees for work completed up to the termination date remain payable.

9. Governing Law

These terms are governed by the laws of British Columbia, Canada, and any disputes shall be resolved in the courts of that jurisdiction.

10. Updates

Hookmatic Agency reserves the right to update these Terms and Conditions at any time. Continued engagement with our services constitutes acceptance of any revisions.

Last Updated: October 2025

By engaging Hookmatic Agency (“we,” “us,” “our”), you (“Client”) agree to the following terms and conditions: